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Choosing which product could be shipped by the provider based on weight
Choosing which product could be shipped by the provider based on weight
Updated over a week ago

You might wish to choose which products you wish to exclude from a shipping provider or on the contrary, which ones do you wish to include only.

This can be done for each individual Shipping Provider under the Shipping Providers menu. Once here, choose the one you wish to make changes to and navigate to the Rules submenu for the provider.

The rules can be set up based on the weight of the cart.

You can set up the rules to include the products if they are above or below a given weight.

As an example, if we wish to make sure that the orders that weigh more, than 500 grams, we would need to set up the rule like this:

In this case, if the cart's everall weight is over 5kg (5000g), the customer will see the following warning message by default:

The products in your cart exceed the weight limit for the chosen pickup point. To proceed, please select a different shipping method or remove some products from your cart.

This warning message can be customised as well. You can do so by opening the Map settings in the Integration and Design menu and then navigating to the Translation submenu.

If you have any questions in using the rules or the application, let us know via the in-app chat or at [email protected].

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